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Help Centre

Barita Online Profile and Account

Barita Online Profile and Account

Account Setup

How do I log into Barita Online as an existing user?

How do I open an account at Barita?

Account Management

Where can my loan proceeds be sent?

What are the terms of use document and why are customers required to sign it?

How can I make a purchase through the Barita Online Platform?

How do I access the system to initiate a transaction?

General

Does the transaction still need to be verified?

How long will my transaction take to process?

Why should I use Barita Online?

Where does the money come from?

Does the withdrawal slip need to be used?

What are the terms of use document and why are customers required to sign it?

What do we do if we notice errors or have suggestions to improve the system?

Any questions or concerns?

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Customer KYC

What do I do if a field that I am unable to edit has incorrect information?

Are there any fields that I am unable to edit?

How long should it take to approve the changes on a customer's profile?

What happens after I click ‘submit’?

Is there a due date to complete the update of my profile?

Who will see my personal information?

What attachments are allowed to be uploaded?

Can I upload my documents on Barita Online?

How will customers know that they have documents expired or missing?

How does it work?

Why should I update my profile?

What does KYC mean?

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Loan Requests

How can I initiate a loan request on Barita Online?

Can I submit multiple loan requests?

How long does the loan process take?

What is Hypothecation?

Must each Loan request be Hypothecated?

What is the current interest rate for a loan?

What are my repayment options?

What type of assets can I use to secure a Loan?

How much can I borrow?

What are the benefits of applying for a loan at Barita?

What are the type of loans are offered?

What are margin loans?

What are regular loans?

How are loan rates determined?

Is a branch visit required to complete a loan request

Is there a cut-off time or time restriction when completing a loan request?

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Equity Orders

How do I sell Equities on Barita Online?

How do I buy Equities on Barita Online?

How do I deposit funds for my Equity Order transactions?

If a client uses J-trader will they be able to buy & sell equity on BOL?

Is there a cut-off time or time restriction on Equity Orders?

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Fixed Income Portfolio

How do I initiate Repurchase Agreements on Barita Online?

What is the minimum purchase for Repurchase Agreements?

Is there a cut-off time or time restriction on Fixed Income?

How do I deposit funds for my Fixed Income transactions?

Unit Trust Portfolios

How do I subscribe to Unit Trust portfolios on Barita Online?

How do I redeem Unit Trust portfolios on Barita Online?

Is there a cut-off time or time restriction on Unit Trust products?

How do I deposit funds for my Unit Trust transactions?